Subject: Ticket Assigned - Conversation with abilash
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jan 2021 06:46:13 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abilash abilash                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abilash Bot:  Hi Abilash ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Qatar Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97466216411            10:40 AM, 07th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help 
 you.           10:41 AM, 07th Jan                     abilash                    hi           10:42 AM, 07th Jan                     abilash                    itr regarding return of 1 dress           10:42 AM, 07th Jan                     abilash                    order no. 4525898527           10:42 AM, 07th Jan                   Mohammad                   Please hold for a moment while I gather those details for you.           10:42 AM, 07th Jan                     abilash                    i have submitted return request on sunday, but till today no one has come to pick up           10:43 AM, 07th Jan                   Mohammad                   We apologize for that delay           10:44 AM, 07th Jan                   Mohammad                   is this your mobile number 66216411?           10:44 AM, 07th Jan                     abilash                    yes           10:45 AM, 07th Jan                   Mohammad                   We will  raise you issue to courier to coll
 ect the item asap           10:45 AM, 07th Jan                   Mohammad                   Is there anything else I can help you with?           10:45 AM, 07th Jan                     abilash                    nope           10:45 AM, 07th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:45 AM, 07th Jan                     abilash                    hope today i will receive call for return           10:46 AM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1964486