Subject: Ticket Assigned - Conversation with vinaya
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jan 2021 05:23:41 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vinaya vinaya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  order number 9626171792 Bot:  Please enter your name Customer:  vinaya Bot:  Hi Vinaya ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9626171792 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00
 971567527196            09:19 AM, 07th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:19 AM, 07th Jan                     vinaya                    My order is showing sgipped and arrived on January 4, still not delivered to mw           09:20 AM, 07th Jan                     vinaya                    To me,           09:20 AM, 07th Jan                   Mohammad                   Is this your mobile  number 567527196?           09:21 AM, 07th Jan                     vinaya                    Yes           09:21 AM, 07th Jan                   Mohammad                   Sorry for that delay we will escalate your issue to the concern team to deliver your order asap           09:22 AM, 07th Jan                   Mohammad                   Is there anything else I can help you with?           09:22 AM, 07th Jan                   Mohammad                   It was a pleasure to assist you. Thank you 
 for shopping with us.  Have a wonderful day.           09:23 AM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1964309