Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 10:50:18 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0586607686            02:34 PM, 06th Jan                     hi                    Please let me know           02:36 PM, 06th Jan                     hi                    There was rhis 2 c9nfirmatipn           02:36 PM, 06th Jan                     hi                    Please cancel the other order           02:37 PM, 06th Jan                     hi                    Since its still veryfying           02:38 PM, 06th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           02:40 PM, 06th Jan                     hi                    Hi           02:43 PM, 06th Jan                     hi                    I need your help           02:43 PM, 06th Jan                     hi                    I made 2 oder but same item           02:43 PM, 06th Jan                     hi                    I just want to check if the other one can cancel?           02:44 PM, 06th Jan                   Mohammad                   Can you please share your order number ?           02:44 PM, 06th Jan                     hi                    Pease wait           02:44 PM, 06th Jan                     hi                    9626891418           02:45 PM, 06th Jan                     hi                    Please cancel this           02:45 PM, 06th Jan                     hi                    Its on veryfying payment           02:45 PM, 06th Jan                   Mohammad                   Please hold for a moment while I gather those details for you.           02:46 PM, 06th Jan                   Mohammad                   Please note the order didn't pass through  it mean  already cancelled           02:47 PM, 06th Jan                   Mohammad                   Is there anything else I can help you with?           02:47 PM, 06th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:50 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1961869