Subject: New Reply Received - Complain and Clarification
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jan 2021 13:12:15 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  Complain and Clarification  Ticket comment <div>Hi! </div>
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<div>What will happen after the collection? Actually, I opened it already. Will you replace it with a new one?</div>
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<div>Thank you. <br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 5 Jan 2021, at 13:13, Homecentre &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Mark,</div>
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<div>Thank you for reaching out to us and apologies for the delay in response.</div>
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<div dir="ltr">​We made return request for the items the courier partner will contact  you within  3-5 business days for collection .<br>
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<div>Please feel free to contact us if you have any further questions.</div>
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<div>Your friends</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1956465