Subject: New Reply Received - missing
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jan 2021 10:57:21 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  missing  Ticket comment <div>Dear Valued Customer </div>
<div>Greetings </div>
<div>Kindly be noted that after investigation , we received 2 pieces closed for this shipment and was delivered to the customer by 2 different agents </div>
<div> Please check with the warehouse if there was anything missing from the 12 inner items </div>
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<div style="margin: 0in 0in 8pt; line-height: normal"><span style="color: rgb(90, 89, 90); font-size: 12pt">Kindly note that this request has been closed automatically by
our system </span></div>
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<div style="margin: 0in 0in 8pt; line-height: normal"><span style="color: rgb(90, 89, 90); font-size: 12pt">For any other requests &amp; inquiries please make sure to
change the subject of the E-mail, and remove the case reference to open a new
ticket in our system to be able to look into your new requests or inquiries.</span></div>
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</font><br><br><span style="font-family: Calibri; font-size: 16px">Best Regards <br> Youssef Amr </span><br><br>
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<div>From:<span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 1/2/2021 11:48:00 AM<br><b>To:</b> [email-masked];[email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: Fwd: [#1919863] - missing</span>
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<div dir="ltr">Hi Team,</div>
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<div dir="ltr">Any update </div>
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                            On
                            Thu, 31 Dec, 2020 at  4:29 PM
                            <span class="separator">,  Service Center - CAI Consumer &lt;[email-masked]&gt;  wrote:
                            <div>Dear Valued Customer </div>
<div>Sorry for the delay , we are investigating this with the branch and will update you shortly <br><br><span style="font-family: Calibri; font-size: 16px">Best Regards <br> Youssef Amr </span><br><br>
</div>
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<div>From:<span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 12/31/2020 10:54:00 AM<br><b>To:</b> [email-masked];[email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: Fwd: [#1919863] - missing</span>
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External email: avoid to open links or attachments unless sender is known and content is relevant..</div>
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Hi Team,</div>
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with reference order id 2000690968, </div>
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Tracking ID :43828302055</div>
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<strong style="font-weight: 700; box-sizing: border-box">Product  162790860 - - Textured Bomber Jacket with Long Sleeves and Pocket Detail</strong>
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Subject; Missing item,</div>
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The costumer was placed order for 12 items, and according to consignment details it's delivered, but the is complaining one item is missing,</div>
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kindly check and assist us further,</div>
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Regards,</div>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Sat, 26 Dec at 4:39 PM <span class="separator">
, Max &lt;[email-masked]&gt; wrote:
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<div>Hi Team,</div>
<div></div>
<div>with reference order id 2000690968, </div>
<div dir="ltr">Tracking ID :43828302055</div>
<div dir="ltr"><strong>Product  162790860 - - Textured Bomber Jacket with Long Sleeves and Pocket Detail</strong></div>
<div>Subject; Missing item,</div>
<div dir="ltr">The costumer was placed order for 12 items, and according to consignment details it's delivered, but the is complaining one item is missing,</div>
<div>​</div>
<div>kindly check and assist us further,</div>
<div></div>
<div dir="ltr">​Regards,</div>
</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1919863