Subject: Ticket Assigned - Conversation with refund
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jan 2021 06:43:23 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with refund refund                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  refund Bot:  Hi Refund ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issu
 er may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0557447442            10:35 AM, 03rd Jan                     refund                    Ok           10:36 AM, 03rd Jan                     refund                    Order # : 6210180764           10:37 AM, 03rd Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           10:37 AM, 0
 3rd Jan                     refund                    Hi           10:38 AM, 03rd Jan                     refund                    I haven't recived a refund for my order           10:38 AM, 03rd Jan                     refund                    6210180764           10:38 AM, 03rd Jan                     refund                    Paid by sadad and the webist says i must have a credit or a voucher           10:38 AM, 03rd Jan                   Mohammad                   The refund has been processed on  8/12/20  to your bank account kindly if  you didn't receive it contact with sadad directly           10:39 AM, 03rd Jan                     refund                    I see           10:40 AM, 03rd Jan                     refund                    Ok           10:40 AM, 03rd Jan                   Mohammad                   Is there anything else I can help you with?           10:41 AM, 03rd Jan                   Mohammad                   It was a pleasure to assist you. Thank you for
  shopping with us.  Have a wonderful day.           10:43 AM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1949703