Subject: Ticket Assigned - Conversation with hujaifa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jan 2021 05:07:18 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hujaifa hujaifa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hujaifa Bot:  Hi Hujaifa ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9626186624 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  506490927            09:02 AM, 03rd Jan                   Moh
 ammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:03 AM, 03rd Jan                     hujaifa                    I need this order today otherwise i have to cancel this order           09:03 AM, 03rd Jan                   Mohammad                   Your  order 9626186624 will be delivered within 2-3 business days           09:04 AM, 03rd Jan                     hujaifa                    No than i have to cancel it           09:04 AM, 03rd Jan                     hujaifa                    And I'll come to collect           09:04 AM, 03rd Jan                     hujaifa                    I need it urgently           09:05 AM, 03rd Jan                   Mohammad                   Sorry  the order order will be delivered within this time frame           09:05 AM, 03rd Jan                   Mohammad                   kindly confirm you want to cancel ?           09:05 AM, 03rd Jan                     hujaifa                
     Yess           09:06 AM, 03rd Jan                     hujaifa                    I want to cancel           09:06 AM, 03rd Jan                     hujaifa                    Ok thanks           09:07 AM, 03rd Jan                   Mohammad                   The order has been cancelled as your request           09:07 AM, 03rd Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:07 AM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1949495