Subject: Ticket Assigned - Conversation with harikumar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 30 Dec 2020 05:12:57 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with harikumar harikumar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  harikumar Bot:  Hi Harikumar ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card
  - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504284385            09:06 AM, 30th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:09 AM, 30th Dec                     harikumar                    i would like to know this 60 or 70% discount sale is up till which date?           09:09 AM, 30th Dec                     harikumar            
         Not online purchase, in store purchase           09:10 AM, 30th Dec                   Mohammad                   Please be informed that online and offline stores are two separated platforms so we don't have information about store sales. offer continuous till out of stock           09:11 AM, 30th Dec                   Mohammad                   Is there anything else I can help you with?           09:11 AM, 30th Dec                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:12 AM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1936090