Subject: Ticket Assigned - Conversation with fia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 30 Dec 2020 05:09:05 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fia hi                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hi ,what do you need help with? Customer:  /startOver Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:02 AM, 30th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:03 AM, 30th Dec                     hi                    hi i want to knw i buy abaya in by one get one free offer now i want ti return one abyaa it is possible? r           09:04 AM, 30th Dec                     hi                    i want to return only one abaya it is possible?           09:05 AM, 30th Dec                   Mohammad                   Yes  you can return it  to the nearest store or provide  us  the order number and  the name  of  that  item           09:05 AM, 30th Dec                     hi                    ok thnx alot for helping me i return nearest store           09:07 AM, 30th Dec                   Mohammad                   You're most  welcome           09:07 AM, 30th Dec                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:08 AM, 30th Dec                     hi                    thnx alot           09:09 AM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1936082