Subject: Note Added - [#1659792] My order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Dec 2020 09:56:09 +0000

Hi ,    Seeta Kunwar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1659792    Subject:  My order   Requester: najah salem    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div id="HtmlMerger_9b9960c6c09841daa5a4f99e85838277" style='color: rgb(0, 0, 0);font-family: "Times New Roman";font-size: medium;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px'>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt">Dear,</div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"> </div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt">Shipment was delivered under the same AWB 46377789603</div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"> </div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt;line-height: 16.8667px"><strong><span style='font-size:12px;font-family: "Trebuchet MS", sans-serif;color: black;line-height: 13.8px'> </span></strong></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt;line-height: 16.8667px"><strong><span style='font-size:12px;font-family: "Trebuchet MS", sans-serif;color: black;line-height: 13.8px'>Best Regards</span></strong></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt">
<span style='font-size:12px;font-family: "Trebuchet MS", sans-serif;color: black'>CMT Executive </span><span style='font-size:12px;font-family: "Trebuchet MS", sans-serif;color: rgb(238, 50, 36)'>Aramex International</span><span style='font-size:12px;font-family: "Trebuchet MS", sans-serif;color: black'> </span><span style="font-size:12px;font-family: SimSun;color: black">–</span><span style='font-size:12px;font-family: "Trebuchet MS", sans-serif;color: black'> KSA </span><span style="font-size:12px;font-family: SimSun;color: black">–</span><span style='font-size:12px;font-family: "Trebuchet MS", sans-serif;color: black'> Riyadh</span>
</div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style='font-size:12px;font-family: "Trebuchet MS", sans-serif;color: black'>Tel: +966 920027447</span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style='font-size:12px;font-family: "Trebuchet MS", sans-serif;color: rgb(238, 50, 36)'>aramex.com</span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:12px;font-family: SimSun;color: rgb(31, 73, 125)"><img id="_x0000_i1032" alt="cid:[email-masked]" src="[email-masked]" width="140" height="54" style="height: 0.562in; width: 1.458in" class="fr-fic fr-dii"></span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="color: rgb(31, 73, 125)"> </span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt 0.5in">
<a href="http://www.twitter.com/aramex" style="text-decoration: underline;color: purple" rel="noreferrer"><img id="_x0000_i1031" alt="cid:[email-masked]" src="[email-masked]" width="20" height="20" style="height: 0.208in; width: 0.208in" class="fr-fic fr-dii"></a><span style='font-size:12px;font-family: "Trebuchet MS", sans-serif;color: black'>  </span><a href="http://www.facebook.com/aramex" style="text-decoration: underline;color: purple" rel="noreferrer"><img id="_x0000_i1030" alt="cid:[email-masked]" src="[email-masked]" width="20" height="20" style="height: 0.208in; width: 0.208in" class="fr-fic fr-dii"></a><span style='font-size:12px;font-family: "Trebuchet MS", sans-serif;color: black'>  </span><a href="http://www.linkedin.com/companies/11516" style="text-decoration: underline;color: purple" rel="noreferrer"><img id="_x0000_i1029" alt="cid:[email-masked]" src="[email-masked]" width="20" height="20" style="height: 0.208in; width: 0.208in" class="fr-fic fr-dii"></a>
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<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt 0.5in"><span style='font-size:11px;font-family: "Trebuchet MS", sans-serif;color: rgb(106, 168, 79)'> </span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt">
<span style='font-size:11px;font-family: "Trebuchet MS", sans-serif;color: rgb(138, 177, 49)'>For a greener planet, please don</span><span style="font-size:11px;font-family: SimSun;color: rgb(138, 177, 49)">’</span><span style='font-size:11px;font-family: "Trebuchet MS", sans-serif;color: rgb(138, 177, 49)'>t print this email unless necessary.</span>
</div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="color: black"> </span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"> </div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt">
<strong>From:</strong> Centrepoint &lt;[email-masked]&gt;<br><strong>Sent:</strong> Tuesday, December 22, 2020 10:49 AM<br><strong>To:</strong> Abdulrahman Mohamad (SA) &lt;[email-masked]&gt;; Imran Masih &lt;[email-masked]&gt;; Ahmad Alawneh &lt;[email-masked]&gt;; Sanad Zawaneh &lt;[email-masked]&gt;; Krizette Masangkay &lt;[email-masked]&gt;; Dina Baara &lt;[email-masked]&gt;<br><strong>Cc:</strong> [email-masked]<br><strong>Subject:</strong> Fwd: [#1659792] - My order</div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"> </div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system">Hi  Team,</span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system"> </span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system">Kindly  share the New AWB </span></div>
<blockquote style="margin-bottom: 5pt;margin-top: 5pt">
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system">On Mon, 21 Dec at 4:43 PM , <a href="mailto:[email-masked]" style="text-decoration: underline;color: purple" rel="noreferrer">[email-masked]</a> &lt;<a href="mailto:[email-masked]" style="text-decoration: underline;color: purple" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system">Dear,</span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system"> </span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system">Asper system update the shipment has been delivered.</span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system"> </span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><strong><span style="font-size:14px;font-family: -apple-system"> </span></strong></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt;line-height: 16.8667px"><strong><span style='font-size:12px;font-family: "Trebuchet MS", sans-serif;color: black;line-height: 13.8px'>Best Regards</span></strong></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt">
<span style='font-size:12px;font-family: "Trebuchet MS", sans-serif;color: black'>CMT Executive </span><span style='font-size:12px;font-family: "Trebuchet MS", sans-serif;color: rgb(238, 50, 36)'>Aramex International</span><span style='font-size:12px;font-family: "Trebuchet MS", sans-serif;color: black'> </span><span style="font-size:12px;font-family: SimSun;color: black">–</span><span style='font-size:12px;font-family: "Trebuchet MS", sans-serif;color: black'> KSA </span><span style="font-size:12px;font-family: SimSun;color: black">–</span><span style='font-size:12px;font-family: "Trebuchet MS", sans-serif;color: black'> Riyadh</span>
</div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style='font-size:12px;font-family: "Trebuchet MS", sans-serif;color: black'>Tel: +966 920027447</span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style='font-size:12px;font-family: "Trebuchet MS", sans-serif;color: rgb(238, 50, 36)'>aramex.com</span></div>
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<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system"> </span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt">
<span style='font-size:11px;font-family: "Trebuchet MS", sans-serif;color: rgb(138, 177, 49)'>For a greener planet, please don</span><span style="font-size:11px;font-family: SimSun;color: rgb(138, 177, 49)">’</span><span style='font-size:11px;font-family: "Trebuchet MS", sans-serif;color: rgb(138, 177, 49)'>t print this email unless necessary.</span>
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<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system"> </span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system"> </span></div>
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<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system">From: Centrepoint &lt;<a href="mailto:[email-masked]" style="text-decoration: underline;color: purple" rel="noreferrer">[email-masked]</a>&gt;<br><strong>Sent:</strong> Monday, December 21, 2020 3:42 PM<br><strong>To:</strong> Abdulrahman Mohamad (SA) &lt;<a href="mailto:[email-masked]" style="text-decoration: underline;color: purple" rel="noreferrer">[email-masked]</a>&gt;; Imran Masih &lt;<a href="mailto:[email-masked]" style="text-decoration: underline;color: purple" rel="noreferrer">[email-masked]</a>&gt;; Ahmad Alawneh &lt;<a href="mailto:[email-masked]" style="text-decoration: underline;color: purple" rel="noreferrer">[email-masked]</a>&gt;; Sanad Zawaneh &lt;<a href="mailto:[email-masked]" style="text-decoration: underline;color: purple" rel="noreferrer">[email-masked]</a>&gt;; Krizette Masangkay &lt;<a href="mailto:[email-masked]" style="text-decoration: underline;color: purple" rel="noreferrer">[email-masked]</a>&gt;; Dina Baara &lt;<a href="mailto:[email-masked]" style="text-decoration: underline;color: purple" rel="noreferrer">[email-masked]</a>&gt;<br><strong>Cc:</strong> <a href="mailto:[email-masked]" style="text-decoration: underline;color: purple" rel="noreferrer">[email-masked]</a><br><strong>Subject:</strong> Fwd: [#1659792] - My order</span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system"> </span></div>
<div style="border-width: 1pt;border-style: solid;border-color: rgb(156, 101, 0);padding: 2pt"><div style="font-size: 15px; font-family: Calibri, sans-serif; margin: 0in 0in 0pt; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(255, 235, 156); line-height: 12pt"><span style="font-size:13px;font-family: -apple-system;color: black">External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system"> </span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system">Hi Team,</span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system"> </span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system">Please arrange the schedule for delivery to the WH as customer chasing his refund since long time.</span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system"> </span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system">Regards</span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system">Syed</span></div>
<blockquote style="margin-bottom: 5pt;margin-top: 5pt">
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system">On Sat, 5 Dec at 2:10 PM , Centrepoint &lt;<a href="mailto:[email-masked]" style="text-decoration: underline;color: purple" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system;color: black">Hi Team,</span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system"> </span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system">Problem Statement: Late Delivery</span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system"> </span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system">Order Date: <strong>02-Feb-2020</strong></span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system"> </span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system">Order ID: <strong>6239731639</strong></span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system">Tracking ID: <strong>46377789603</strong></span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system">Assistance Required: Need to return the order to WH</span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system"> </span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system">Issue Description: The order was shipped from our side on <strong>07/11/20</strong> but till now the order has not delivered, now the customer is asking his refund so kindly return this shipment to the WH.</span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system"> </span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system"> </span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><span style="font-size:14px;font-family: -apple-system">Regards,</span></div>
<div style="font-size:15px;font-family: Calibri, sans-serif;margin: 0in 0in 0pt"><strong><span style="font-size:14px;font-family: -apple-system">Syed Ataullah</span></strong></div>
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