Subject: Ticket Assigned - Conversation with shadab ahmad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Dec 2020 09:40:44 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shadab ahmad shadab ahmad                    Bot:  Hi again! Bot:  Please enter your name Customer:  shadab ahmad Bot:  Hi Shadab Ahmad ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6256984258 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  6256984258            01:32 PM, 27th Dec                     shadab ahmad                    Ok           01:34 PM, 27th Dec                     shadab ahmad                    Why my order still not received           01:35 PM, 27th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           01:35 PM, 27th Dec                   Mohammad                   Please hold for a moment while I gather those details for you.           01:35 PM, 27th Dec                     shadab ahmad                    Ok           01:35 PM, 27th Dec                   Mohammad                   We apologise for the inconvenience caused to you.  we will escalate your  issue  to the concern party  to ship  your order asap           01:38 PM, 27th Dec                   Mohammad                   Is there anything else I can help you with?           01:38 PM, 27th Dec                     shadab ahmad                    When we get my order           01:38 PM, 27th Dec                   Mohammad                   will check with our team  and inform  you  asap           01:39 PM, 27th Dec                   Mohammad                   Is there anything else I can help you with?           01:39 PM, 27th Dec                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           01:40 PM, 27th Dec                     shadab ahmad                    Please check and confirm asap           01:40 PM, 27th Dec                   Mohammad                   We ill do  the needful           01:40 PM, 27th Dec                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           01:40 PM, 27th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1924158