Subject: New Reply Received - طلبية ناقصة
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Dec 2020 09:53:33 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  طلبية ناقصة  Ticket comment <div>Dear team, <br>
<br>
Kindly note that as per our system, the order has been delivered in full condition. <br>
<br>
Please advise how many boxes have you handed over to us for delivery.<br>
<br>
Best regards 
</div>
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>19/12/2020 1:40 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1870309] - طلبية ناقصة<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">
<div>Hi Team</div>

<div> </div>

<div dir="ltr">With reference to the order number 6251071807, AWB SD000685529, The customer emailed us complaining of missing 6  items</div>

<div dir="ltr">160867013 - - Giggles Fitted Sheet</div>

<div dir="ltr">160778898 - - Juniors Printed Proof Sheet - 70x140 cms</div>

<div dir="ltr">159109135 - - Juniors Thermos Flask - 750 ml</div>

<div dir="ltr">160912075 - Juniors - Juniors Textured Blanket - 76x102 cms</div>

<div dir="ltr">162759733 - - Juniors Polyboa Dual Tone Blanket - 80x80 cms</div>

<div dir="ltr">162600200 - - Juniors Triangle Print Swaddle Blanket - 76x102 cms</div>

<div> </div>

<div dir="ltr">AS per the customer, she received her consignment missing the items<span class="fr-marker" style="line-height:0">​</span><span class="fr-marker" style="line-height:0">​</span> above , while she paid for the full shipment ,however it shows to us the item was included the consignment once we track the shipment.</div>

<div> </div>

<div>Due to this we request you to look into this concern and confirm to us whether the item was shipped to the customer or not , if no please arrange delivery to the customer at the earliest</div>

<div> </div>

<div>Awaiting for your response,</div>

<div> </div>

<div>Thanks &amp; Regards,</div>

<div>Tawfik</div>
</div>
</div>

<div dir="ltr">
<div dir="rtl"> </div>
</div>

<div> </div>
</div>
<br>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1870309