Subject: New Reply Received - Re:
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Dec 2020 16:03:11 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  Re:   Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">We already called the customer and informed him that his order available in the store.</div>
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<div>From: Nusaybah Alzuman &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, December 14, 2020 4:00 PM<br>
<b>To:</b> Manager Tabukpark &lt;[email-masked]&gt;; Centrepoint Tabukpark &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Mohamed Shamroz Musthary &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1858154] - Re: - 6248893069</div>
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<div class="MsoNormal">Hi <a id="OWAAMB55228DCBDC24D98AFB8B3224D1A57F8" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Tabukpark</span></a>
<a id="OWAAM19DB8AA19D2D46B6B2648970FF991A50" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Tabukpark</span></a>
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<div class="MsoNormal">Please check and update us the order physically in your store or not??</div>
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<div class="MsoNormal">Customer keep looking for the order.</div>
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<span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#666666'>Order Number:</span><span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#333333;background:lime;mso-highlight:lime'>6248893069</span><span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#666666'></span>
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<span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#666666'>Customer:</span><span lang="AR-SA" dir="RTL" style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#333333'>احمد الجهني</span><span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#666666'></span>
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<span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#666666'>Order Created:</span><span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#333333'>Nov 28, 2020</span><span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#666666'></span>
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<span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#666666'>Order Delivery Mode:</span><span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#333333'>Store pickup</span><span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#666666'></span>
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<div class="MsoNormal">Thanks </div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, December 14, 2020 3:26 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aravinth Muthukumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Soni Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#1858154] - Re:</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">With reference to the order number 6248893069, </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Tracking id   624889306922999991 , as per the customer she did not collect her order, however, it shows to us the order was collected  on 12/10/20 1:43 PM  once we track the consignment
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">,Due to this, we request you to look into this concern and confirm to us whether the order was collected by   the customer or not , if yes kindly share with us POD.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Awaiting for your response.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thanks &amp; Regards.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Tawfik</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">1858154:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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