Subject: New Reply Received - لم تحل مشكلتي
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Dec 2020 16:25:48 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  لم تحل مشكلتي   Ticket comment <div>Dear Team,<br>
<br>
Thank you for reaching out to Shipa!<br>
<br>
Kindly note that the order was delivered in full to the same customer as per the system. <br>
<br>
@Numan Please advise here. <br>
<br>
<br>
Feel free to reach us again for any further inquiries<br>
<br>
Best Regards<br>
Your Shipa champs 
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<br>
<span class="labelnormal"><span class="labelname_sf">Nour Al-Arjan</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>13/12/2020 6:43 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1851912] - لم تحل مشكلتي<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: <strong>Need POD</strong><br>
Order Date :Apr 6, 2020<br>
Order ID:6478581058<br>
Tracking ID:S000915790869<br>
Assistance Required: <strong>Need Urgent POD</strong><br>
Issue Description: The order was shipped from our side on 4/16/20  and as per shipa website the order delivered to customer on 30/04/2020  But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID.<br>
<br>
Regards,<br>
Ahmed</div>

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<blockquote class="freshdesk_quote">On Sat, 12 Dec at 9:23 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Need POD<br>
Order Date :Apr 6, 2020<br>
Order ID:6478581058<br>
Tracking ID:S000915790869<br>
Assistance Required: Need Urgent POD<br>
Issue Description: The order was shipped from our side on 4/16/20  and as per shipa website the order delivered to customer on 30/04/2020  But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID.<br>
<br>
Regards,<br>
Ahmed</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1851912