Subject: New Reply Received - Re:
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 27 Nov 2020 11:41:25 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  Re:   Ticket comment <div>No one send me to collect</div>
<div>Will he ever come??</div>
<div>I need answer<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 21 Nov 2020, at 12:31 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Heba,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience however, please note the courier partner may take up to 7 - 10 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you:(<span style="color: rgb(51, 51, 51); font-family: Arial, non-serif; font-size: 11px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none" dir="ltr">​</span>966561156663). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.</div>
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<div dir="ltr">Thank you for shopping with us and have a great day!</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1723663