Subject: New Reply Received -
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 26 Nov 2020 14:46:03 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.    Ticket comment <div>You just said - We are truly sorry to hear that you wish to exchange the items due to missing part in the item however, we do not have an exchange option available online at this time.
The item will be refunded within 2-3 days and no need for the courier to arrange the collection for it.
** Noting that your card issuer requires 2-15 additional business days to process the refund as per the bank norms.
 
We thank you for understanding and cooperation.</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1755180