Subject: Ticket Assigned - Conversation with lenie aboy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Nov 2020 14:13:20 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with lenie aboy lenie aboy                    Bot:  Hi again! Bot:  Please enter your name Customer:  lenie aboy Bot:  Hi Lenie Aboy ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8214459967 Bot:    Your order status is  : Returned   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:04 PM, 18th Nov                     lenie aboy                    Did my order cancelled? It wont deliver it again?           06:05 PM, 18th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           06:08 PM, 18th Nov                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           06:08 PM, 18th Nov                   Mohammad                   Sorry not possible  you can  make  a new order           06:09 PM, 18th Nov                   Mohammad                   Is there anything else I can help you with?            06:09 PM, 18th Nov                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           06:13 PM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1710647