Subject: Ticket Assigned - Conversation with hi its saima here
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Nov 2020 14:10:38 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi its saima here hi its saima here                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi its saima here Bot:  Hi Hi Its Saima Here ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8215133431 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96555454015            05:58 PM, 18th Nov                     hi its saima here                    Hii have replaced edd  the order today 8215133431..! I need it bit urgently..! Is it possible to collect todayy           06:00 PM, 18th Nov                     hi its saima here                    Pleasee           06:00 PM, 18th Nov                     hi its saima here                    Or i can change the location?           06:00 PM, 18th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           06:05 PM, 18th Nov                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           06:06 PM, 18th Nov                   Mohammad                   Sorry we cant change the store address.           06:07 PM, 18th Nov                   Mohammad                   The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4-15 days.           06:07 PM, 18th Nov                   Mohammad                   Is there anything else I can help you with?            06:07 PM, 18th Nov                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           06:10 PM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1710629