Subject: Ticket Assigned - Conversation with anam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Nov 2020 08:50:11 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anam anam                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anam Bot:  Hi Anam ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6243244512 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0582105535            12:39 PM, 18th Nov                     anam                    hi           12:41 PM, 18th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           12:44 PM, 18th Nov                     anam                    hi           12:44 PM, 18th Nov                     anam                    i actually made an order yesterday on centerpoint and then cancelleed it by mistake           12:44 PM, 18th Nov                     anam                    #6243244512           12:44 PM, 18th Nov                     anam                    it still says its processing. Is it possible to uncancel this order?el           12:45 PM, 18th Nov                     anam                    hi           12:47 PM, 18th Nov                   Mohammad                   Sorry  not possible  to amend   on order after submitted           12:49 PM, 18th Nov                   Mohammad                   Is there anything else I can help you with?            12:49 PM, 18th Nov                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           12:50 PM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1708156