Subject: Ticket Assigned - Conversation with mohammed riyaz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Nov 2020 09:39:20 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammed riyaz mohammed riyaz                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohammed riyaz Bot:  Hi Mohammed Riyaz ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6240952885 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6240952886 Bot:    Your order status is : Returned    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  966500506923            01:13 PM, 16th Nov                     mohammed riyaz                    Ok           01:15 PM, 16th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           01:33 PM, 16th Nov                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           01:33 PM, 16th Nov                   Mohammad                   We apologize for the inconvenience caused to you. the order  has been returned  due  the area out  of delivery           01:35 PM, 16th Nov                   Mohammad                   Is there anything else I can help you with?            01:35 PM, 16th Nov                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           01:39 PM, 16th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1698010