Subject: Ticket Assigned - Conversation with why is my ordered items
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Nov 2020 05:37:35 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with why is my ordered  items why is my ordered  items                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Why Is My Ordered  Items ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6241159140 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:04 PM, 15th Nov                     why is my ordered  items                    Give an solution for our order my freind get the order our area           08:06 PM, 15th Nov                     why is my ordered  items                    Sorry           08:07 PM, 15th Nov                     why is my ordered  items                    Their order           08:07 PM, 15th Nov                   Ishan                   Hi, Thank you for contacting us again. My name is Ishan. How may I help you?           08:11 PM, 15th Nov                   Ishan                   We are truly sorry for the inconvenience caused to you.           08:11 PM, 15th Nov                   Ishan                   We would like to inform you that we have escalated the issue to the relevant team and will get back to you as soon as possible.           08:11 PM, 15th Nov                   Ishan                   Is there anything else I can help you with?            08:15 PM, 15th Nov                   Ishan                   Hi, I'm not getting a response from you. Are we still connected?           08:17 PM, 15th Nov                   Ishan                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           08:21 PM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1695143