Subject: Ticket Assigned - Conversation with i am rehan israr
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Nov 2020 05:37:33 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with i am rehan israr i am rehan israr                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  i am rehan israr Bot:  Hi I Am Rehan Israr ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9613585597 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  509715526            04:41 PM, 15th Nov                     i am rehan israr                    Today my product is Un delivered .           04:42 PM, 15th Nov                     i am rehan israr                    I need your help why it’s not delivered           04:43 PM, 15th Nov                   Ishan                   Hi Rehan, Thank you for contacting us. My name is Ishan. I can see that you are contacting us regarding order status.           04:43 PM, 15th Nov                     i am rehan israr                    Yes           04:44 PM, 15th Nov                   Ishan                   May I request you to please stay on-hold while I retrieve the information.           04:44 PM, 15th Nov                     i am rehan israr                    Ok           04:45 PM, 15th Nov                   Ishan                   Our courier team tried to contact you on +971509715526 to deliver your order, but it was closed or out of service.           04:45 PM, 15th Nov                   Ishan                   Please provide us with an alternate mobile number to avoid cancelling your order.           04:46 PM, 15th Nov                     i am rehan israr                    Ohhh my number is not correct           04:47 PM, 15th Nov                     i am rehan israr                    I am trying to change my number but I did not change it           04:47 PM, 15th Nov                     i am rehan israr                    00971552638663           04:48 PM, 15th Nov                     i am rehan israr                    It’s my correct number kindly update my number           04:48 PM, 15th Nov                   Ishan                   We would like to inform you that we are going to update your provided phone number to the courier team as your order is already shipped from the warehouse and it’s in transit.           04:48 PM, 15th Nov                     i am rehan israr                    So tell me what should I do           04:49 PM, 15th Nov                   Ishan                   I would like to inform you that I have forwarded your new updated number.           04:50 PM, 15th Nov                   Ishan                   Our courier team will call you on this number before delivering the items.           04:51 PM, 15th Nov                     i am rehan israr                    Thank you so much           04:51 PM, 15th Nov                   Ishan                   Is there anything else I can help you with?            04:51 PM, 15th Nov                     i am rehan israr                    Yes           04:51 PM, 15th Nov                     i am rehan israr                    No thank you so much           04:51 PM, 15th Nov                   Ishan                   It was pleasure assisting you, Thank you for shopping with us.           04:52 PM, 15th Nov                     i am rehan israr                    Thanks for great support           04:52 PM, 15th Nov                   Ishan                   I wish you a wonderful day.           04:53 PM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1693860