Subject: Ticket Assigned - Conversation with april
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Nov 2020 05:20:35 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with april april                    Bot:  Hi again! Bot:  Please enter your name Customer:  april Bot:  Hi April ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9611476104 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:21 AM, 13th Nov                     april                    Please make sure this will be collected           02:22 AM, 13th Nov               
       april                             02:23 AM, 13th Nov                     april                    I need this collected           02:23 AM, 13th Nov                     april                    It's more than a week already           02:23 AM, 13th Nov                     april                    It's very hard to get in touch with you           02:23 AM, 13th Nov                   Osam                   Hi, Thank you for contacting us. How may I help you?           02:33 AM, 13th Nov                   Osam                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:37 AM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1683845