Subject: Ticket Assigned - Conversation with ericka
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 12:04:49 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ericka ericka                    Bot:  Hi again! Bot:  Please enter your name Customer:  ericka Bot:  Hi Ericka ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9613664061 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:50 PM, 14th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           04:03 PM, 14th Nov                   Mohammad                   Your order 9613664061 will be ready  for collection within 1- 2 days           04:04 PM, 14th Nov                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           04:04 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1688706