Subject: Ticket Assigned - Conversation with norhalim embal
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 11:12:26 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with norhalim embal norhalim embal                    Bot:  Hi again! Bot:  Please enter your name Customer:  norhalim embal Bot:  Hi Norhalim Embal ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6240932069 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:56 PM, 14th Nov                     norhalim embal                    can you you please arrange my order which cancelled           02:57 PM, 14th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:10 PM, 14th Nov                   Mohammad                   At this time it is no longer possible for us to cancel the order, as its already on its way to you. You may refuse to accept your order when our courier partner attempts delivery to you, or you may return the order to us when you receive it           03:12 PM, 14th Nov                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           03:12 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1688417