Subject: Ticket Assigned - Conversation with farhab
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 08:36:16 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with farhab farhab                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  farhab Bot:  Hi Farhab ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6241130231 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0592163342            12:07 PM, 14th Nov                     farhab                    Hello           12:14 PM, 14th Nov                   Bot                   أهلا مرة أخرى!           12:14 PM, 14th Nov                     farhab                    Hi           12:14 PM, 14th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           12:30 PM, 14th Nov                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           12:34 PM, 14th Nov                   Mohammad                   Your order 6241130231 will  be ready  for collection  within 1-2 business days           12:35 PM, 14th Nov                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           12:35 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1687608