Subject: Ticket Assigned - Conversation with ilyas
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 08:06:23 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ilyas ilyas                    Bot:  Hi again! Bot:  Please enter your name Customer:  ilyas Bot:  Hi Ilyas ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:29 AM, 14th Nov                     ilyas                             11:30 AM, 14th Nov                     ilyas                    Since waiting from 24th October           11:30 AM, 14th Nov                     ilyas                    No support after sales           11:31 AM, 14th Nov                     ilyas                             11:32 AM, 14th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           12:02 PM, 14th Nov                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           12:03 PM, 14th Nov                   Mohammad                   As we can see there is  return request  on  order  6234520308 the courier partner will  contact  you within  a few days to collect  the items           12:05 PM, 14th Nov                   Mohammad                   Is there anything else I can help you with?            12:05 PM, 14th Nov                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           12:06 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1687466