Subject: Ticket Assigned - Conversation with hana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 13 Nov 2020 14:40:05 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hana hana                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hanah Bot:  Hi Hanah ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  /startOver            05:22 PM, 13th Nov                     hana                    /startOver           05:36 PM, 13th Nov                   Bot                   يرجى إدخال اسمك           05:36 PM, 13th Nov                     hana                    English           05:36 PM, 13th Nov                   Bot                   مرحبًا English، ماذا تحتاج للمساعدة؟           05:36 PM, 13th Nov                     hana                    Hi           05:36 PM, 13th Nov                   Bot                   مرحبًا English، ماذا تحتاج للمساعدة؟           05:36 PM, 13th Nov                     hana                    /startOver           05:38 PM, 13th Nov                   Bot                   يرجى إدخال اسمك           05:38 PM, 13th Nov                     hana                    Hanah           05:38 PM, 13th Nov                   Bot                   مرحبًا Hanah، ماذا تحتاج للمساعدة؟           05:38 PM, 13th Nov                     hana                    I need help online           05:38 PM, 13th Nov                   Bot                   مرحبًا Hanah، ماذا تحتاج للمساعدة؟           05:38 PM, 13th Nov                     hana                    Online           05:39 PM, 13th Nov                   Bot                   مرحبًا Hanah، ماذا تحتاج للمساعدة؟           05:39 PM, 13th Nov                     hana                    /startOver           05:39 PM, 13th Nov                   Bot                   يرجى إدخال اسمك           05:39 PM, 13th Nov                     hana                    Hana           05:39 PM, 13th Nov                   Bot                   مرحبًا Hana، ماذا تحتاج للمساعدة؟           05:39 PM, 13th Nov                     hana                    /startOver           05:43 PM, 13th Nov                   Bot                   يرجى إدخال اسمك           05:43 PM, 13th Nov                   Mohammad                    معك  محمد  توفيق كيف يمكنني  ان  اساعدك ؟           06:35 PM, 13th Nov                   Mohammad                   هل  مازلت  معنا            06:38 PM, 13th Nov                   Mohammad                   يرجى العلم أنه سيتم إغلاق المحادثة لعدم وجود أي رد من قبلكم، الرجاء عدم التردد في التواصل معنا من جديد            06:39 PM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1685662