Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 13 Nov 2020 13:22:04 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:32 PM, 13th Nov                     hi                             04:34 PM, 13th Nov                     hi                    I thought I could use it today           04:34 PM, 13th Nov                     hi                    /startOver           04:35 PM, 13th Nov                   Bot                   يرجى إدخال اسمك           04:35 PM, 13th Nov                     hi                    HUSSAIN           04:35 PM, 13th Nov                   Bot                   مرحبًا Hussain، ماذا تحتاج للمساعدة؟           04:35 PM, 13th Nov                     hi                    Refund           04:35 PM, 13th Nov                   Bot                   مرحبًا Hussain، ماذا تحتاج للمساعدة؟           04:35 PM, 13th Nov                     hi                    Refund           04:35 PM, 13th Nov                   Bot                   مرحبًا Hussain، ماذا تحتاج للمساعدة؟           04:35 PM, 13th Nov                     hi                    لا استطيع الشراء           04:36 PM, 13th Nov                   Bot                   مرحبًا Hussain، ماذا تحتاج للمساعدة؟           04:36 PM, 13th Nov                     hi                    /startOver           04:36 PM, 13th Nov                   Bot                   يرجى إدخال اسمك           04:36 PM, 13th Nov                     hi                    /end           04:36 PM, 13th Nov                   Bot                   يرجى إدخال اسمك           04:36 PM, 13th Nov                     hi                    /end           04:36 PM, 13th Nov                   Bot                   يرجى إدخال اسمك           04:36 PM, 13th Nov                     hi                    Hi           04:36 PM, 13th Nov                   Bot                   مرحبًا Hi، ماذا تحتاج للمساعدة؟           04:36 PM, 13th Nov                     hi                    Buy           04:36 PM, 13th Nov                   Bot                   مرحبًا Hi، ماذا تحتاج للمساعدة؟           04:36 PM, 13th Nov                     hi                    Purchase           04:37 PM, 13th Nov                   Bot                   مرحبًا Hi، ماذا تحتاج للمساعدة؟           04:37 PM, 13th Nov                     hi                    Hi           04:37 PM, 13th Nov                   Bot                   مرحبًا Hi، ماذا تحتاج للمساعدة؟           04:37 PM, 13th Nov                     hi                    Hi           04:37 PM, 13th Nov                   Bot                   مرحبًا Hi، ماذا تحتاج للمساعدة؟           04:37 PM, 13th Nov                     hi                    /startOver           04:37 PM, 13th Nov                   Bot                   يرجى إدخال اسمك           04:37 PM, 13th Nov                     hi                    Hi           04:38 PM, 13th Nov                   Bot                   مرحبًا Hi، ماذا تحتاج للمساعدة؟           04:38 PM, 13th Nov                     hi                    Hi           04:38 PM, 13th Nov                   Bot                   مرحبًا Hi، ماذا تحتاج للمساعدة؟           04:38 PM, 13th Nov                     hi                    Refund me           04:38 PM, 13th Nov                   Bot                   مرحبًا Hi، ماذا تحتاج للمساعدة؟           04:38 PM, 13th Nov                   Syed                   please provide us the order number to do the needful??           05:05 PM, 13th Nov                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           05:17 PM, 13th Nov                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:21 PM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1685366