Subject: Ticket Assigned - Conversation with norhalim embal
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 13 Nov 2020 09:26:40 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with norhalim embal norhalim embal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  norhalim embal Bot:  Hi Norhalim Embal ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6240932069 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0552432240            11:54 AM, 13th Nov                     norhalim embal                    can you please arrange this order 6240932069 to collect in nearest store to me.. which dawadmi max store the order was cancelled because my Address out of coverage area. Can i request collect it to the nearest in me which dawadmi max with the same order number and items..           12:18 PM, 13th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           01:22 PM, 13th Nov                   Mohammad                   Sorry  we can't change the delivery  mode  your order on the way to you you can track  it from  here https://tracking.shipadelivery.com/?bc=SD000397147           01:23 PM, 13th Nov                   Mohammad                   it  will be delivered within 1-2 business days           01:24 PM, 13th Nov                   Mohammad                   Is there anything else I can help you with?            01:24 PM, 13th Nov                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           01:26 PM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1684586