Subject: Ticket Assigned - Conversation with imran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Nov 2020 15:56:03 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with imran imran                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  imran Bot:  Hi Imran ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6239512866 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0542350203            07:23 PM, 11th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           07:50 PM, 11th Nov                   Mohammad                   We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.           07:53 PM, 11th Nov                   Mohammad                   Is there anything else I can help you with?            07:53 PM, 11th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.  have a wonderful day.           07:55 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1677922