Subject: Ticket Assigned - Conversation with vishnu lal
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 11 Nov 2020 15:37:39 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vishnu lal vishnu lal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  vishnu lal Bot:  Hi Vishnu Lal ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9613463785 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  Yes Bot:  Happy to help. Customer:  I want to know my payment completed or not Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Vishnu Lal ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9613463785 Bot:   Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  508275139            06:03 PM, 11th Nov                     vishnu lal                    Hello           06:14 PM, 11th Nov                   Bot                   أهلا مرة أخرى!           06:14 PM, 11th Nov                     vishnu lal                    English           06:15 PM, 11th Nov                     vishnu lal                    Hi!           06:17 PM, 11th Nov                     vishnu lal                    Helloo           06:48 PM, 11th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           07:28 PM, 11th Nov                   Mohammad                   You  order 9613463785  will be ready for  collection within  1-3  Days           07:37 PM, 11th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with HomeBox.  My name is Mohammad and have a wonderful day.           07:37 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1677819