Subject: Ticket Assigned - Conversation with i need my order today
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Nov 2020 15:14:02 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with i need my order today daria sarycheva                    Bot:  Hi again! Bot:  Please enter your name Customer:  i need my order today Bot:  Hi I Need My Order Today ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9613144322 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:12 PM, 11th Nov                     daria sarycheva                    My parcel was out for delivery today, I stayed at home waiting for it for the whole day. I waisted           06:13 PM, 11th Nov                     daria sarycheva                    I am not a housewife and I can't be at home every day waiting for your delivery man to decide if I am far or not too far           06:14 PM, 11th Nov                     daria sarycheva                    It's unacceptable!!!           06:14 PM, 11th Nov                     daria sarycheva                    Why parcel can't be delivered now????           06:14 PM, 11th Nov                     daria sarycheva                    ????           06:21 PM, 11th Nov                     daria sarycheva                    Is anyone there????           06:33 PM, 11th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           07:12 PM, 11th Nov                   Mohammad                   Your order will  be delivered within  1-2 days the courier will contact  you on 557255049           07:13 PM, 11th Nov                   Mohammad                   Is there anything else I can help you with?            07:13 PM, 11th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with HomeBox.  My name is Mohammad and have a wonderful day.           07:13 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1677703