Subject: Ticket Assigned - Conversation with akbar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Nov 2020 12:56:02 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with akbar akbar                    Bot:  Hi again! Bot:  Please enter your name Customer:  akbar Bot:  Hi Akbar ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:03 PM, 11th Nov                     akbar                             04:08 PM, 11th Nov                     akbar                    I want this ? product size 37           04:09 PM, 11th Nov                     akbar                    /startOver           04:10 PM, 11th Nov                   Bot                   يرجى إدخال اسمك           04:10 PM, 11th Nov                     akbar                    /startOver           04:10 PM, 11th Nov                   Bot                   يرجى إدخال اسمك           04:10 PM, 11th Nov                     akbar                    AKBAR           04:10 PM, 11th Nov                   Bot                   مرحبًا Akbar، ماذا تحتاج للمساعدة؟           04:10 PM, 11th Nov                     akbar                    English please           04:11 PM, 11th Nov                   Bot                   مرحبًا Akbar، ماذا تحتاج للمساعدة؟           04:11 PM, 11th Nov                     akbar                    /startOver           04:21 PM, 11th Nov                   Bot                   يرجى إدخال اسمك           04:21 PM, 11th Nov                     akbar                    AKBAR           04:22 PM, 11th Nov                   Bot                   مرحبًا Akbar، ماذا تحتاج للمساعدة؟           04:22 PM, 11th Nov                     akbar                    /startOver           04:29 PM, 11th Nov                   Bot                   يرجى إدخال اسمك           04:29 PM, 11th Nov                     akbar                    AKBAR           04:29 PM, 11th Nov                   Bot                   مرحبًا Akbar، ماذا تحتاج للمساعدة؟           04:29 PM, 11th Nov                     akbar                    I have a query           04:30 PM, 11th Nov                   Bot                   مرحبًا Akbar، ماذا تحتاج للمساعدة؟           04:30 PM, 11th Nov                     akbar                    I have a query           04:31 PM, 11th Nov                   Bot                   مرحبًا Akbar، ماذا تحتاج للمساعدة؟           04:31 PM, 11th Nov                     akbar                    6236912410           04:31 PM, 11th Nov                   Bot                   مرحبًا Akbar، ماذا تحتاج للمساعدة؟           04:32 PM, 11th Nov                     akbar                    I want to chat in English           04:32 PM, 11th Nov                   Bot                   مرحبًا Akbar، ماذا تحتاج للمساعدة؟           04:32 PM, 11th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           04:47 PM, 11th Nov                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           04:50 PM, 11th Nov                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:55 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1676877