Subject: Ticket Assigned - Conversation with mehana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Nov 2020 10:56:26 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mehana mehana                    Bot:  Hi again! Bot:  Please enter your name Customer:  mehana Bot:  Hi Mehana ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9611700486 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:38 PM, 11th Nov                     mehana                    Waiting...           02:38 PM, 11th Nov                     mehana            
         ??           02:40 PM, 11th Nov                     mehana                    Hello?           02:41 PM, 11th Nov                     mehana                    ???????????????????           02:43 PM, 11th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           02:51 PM, 11th Nov                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           02:54 PM, 11th Nov                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:56 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1676139