Subject: [JIRA] (REL-121054) Log in Issue / [email-masked]
From: "Apoorv Joshi (Jira)" <[email-masked]>
To: "mohammad.musaed" <[email-masked]>
Date: Mon, 26 Oct 2020 10:13:52 +0000

Apoorv Joshi *made 4 updates* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-121054 Log in Issue / [email-masked] 

Apoorv Joshi *made 4 updates* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiMzlkYzUyYTNlMzhkNDMzM2EwNDYyOThlMGQ3NWFmNjciLCJwIjoiaiJ9 )

/

REL-121054 ( https://landmark.atlassian.net/browse/REL-121054?atlOrigin=eyJpIjoiMzlkYzUyYTNlMzhkNDMzM2EwNDYyOThlMGQ3NWFmNjciLCJwIjoiaiJ9 )

Log in Issue / [email-masked] ( https://landmark.atlassian.net/browse/REL-121054?atlOrigin=eyJpIjoiMzlkYzUyYTNlMzhkNDMzM2EwNDYyOThlMGQ3NWFmNjciLCJwIjoiaiJ9 )
Updates
Apoorv Joshi 2:05 pm GST Status: Hybris Resolved To Be Assigned Assignee: mohammad.musaed Neha K Description:

Hi Team,

Customer is not able to login his account so he trid tried to reset his password but he could'nt reset his password, whenever he tried to login so it shows password is incorrect.
We've provided him the email with instructions to reset his password but customer is claim that he did not received any email.

So please do the needful.

Regards
Rehan

Business Justification:

Hi Team,

Customer is not able to login his account so he trid tried to reset his password but he could'nt reset his password, whenever he tried to login so it shows password is incorrect.
We've provided him the email with instructions to reset his password but customer is claim that he did not received any email.

So please do the needful.

Regards
Rehan

Comments
Apoorv Joshi 2:10 pm GST

Hi Neha K ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aa42c4c12-6de5-4ee0-ae31-d31cfc5e73dd ) customer still facing the same issue.
Whenever he tried to login his account so it shows password is incorrect and he is not able to login his account.

So we request you please do the needful and help us to close this case.

View issue ( https://landmark.atlassian.net/browse/REL-121054?atlOrigin=eyJpIjoiMzlkYzUyYTNlMzhkNDMzM2EwNDYyOThlMGQ3NWFmNjciLCJwIjoiaiJ9 )

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