Subject: New Reply Received - Conversation with محمود
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Oct 2020 09:22:17 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  Conversation with محمود  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="color:#1F497D">Dear Ms.Anour,</span></div>
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<div class="MsoNormal"><span style="color:#1F497D">We already called the customer,</span></div>
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<div class="MsoNormal"><span style="color:#1F497D">He will come and collect the order today.</span></div>
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<div class="MsoNormal"><span style="color:#1F497D">Regards,</span></div>
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<div class="MsoNormal"><span style="color:#1F497D">Ahmed Al Zahrani.</span></div>
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<div>From: Anwar Abdullah <br>
<b>Sent:</b> Thursday, October 22, 2020 12:14 PM<br>
<b>To:</b> Manager.Azizmall &lt;[email-masked]&gt;<br>
<b>Cc:</b> Shahul Abdulrazack &lt;[email-masked]&gt;; Arnel Navor &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1581819] - 6227748050 / Conversation with محمود</div>
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<div class="MsoNormal">Dear <a href="mailto:[email-masked]" id="OWAAM56DCB7FBD2F742AD86836B0CBEDD0EC1" rel="noreferrer">
<span style="text-decoration:none">@Manager.Azizmall</span></a>,</div>
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<span style="color:#1F497D"> </span><span style="background:yellow;mso-highlight:yellow">6227748050</span>
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<div class="MsoNormal">Pls  call customer for collection .</div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">T&amp;R</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">Anwar Abdullah</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">Centrepoint - KSA - Riyadh</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">Ext. 3738</span></b></div>
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<div class="MsoNormal"><u><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></u></div>
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<b>From:</b> Manager.Azizmall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, October 19, 2020 11:35 PM<br>
<b>To:</b> Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1581819] - 6227748050 / Conversation with <span lang="AR-SA" dir="RTL">
محمود</span>
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<div class="MsoNormal"><span style="color:#1F497D">Hi Ms. Anour,</span></div>
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<div class="MsoNormal"><span style="color:#1F497D">With reference to the below mail,</span></div>
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<div class="MsoNormal"><span style="color:#1F497D">Due to sahla not reflecting we could not update.</span></div>
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<span style="color:#1F497D">Now the below mentioned order  </span><span style="background:yellow;mso-highlight:yellow">6227748050</span>
<span style="color:#1F497D">has been updated in the system.</span>
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<div class="MsoNormal"><span style="color:#1F497D">Will call the customer and hand over the same by tomorrow.
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<div class="MsoNormal"><span style="color:#1F497D">Regards,</span></div>
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<div class="MsoNormal"><span style="color:#1F497D">Ahmed Al Zahrani.</span></div>
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<b>From:</b> Anwar Abdullah <br>
<b>Sent:</b> Sunday, October 18, 2020 12:02 PM<br>
<b>To:</b> Manager.Azizmall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint Azizmall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Arnel Navor &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Thangarajan Kulandavel &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1581819] - 6227748050 / Conversation with <span lang="AR-SA" dir="RTL">
محمود</span>
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<div class="MsoNormal">Dear <a href="mailto:[email-masked]" id="OWAAMFE3B142EFAC948C19D438FF83F5BED2D" rel="noreferrer">
<span style="text-decoration:none">@Manager.Azizmall</span></a>,</div>
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<div class="MsoNormal"><span style="background:yellow;mso-highlight:yellow">6227748050</span></div>
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<div class="MsoNormal">21128</div>
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<div class="MsoNormal">Pls update this order if available physically in your store pls call customer for collection .</div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">T&amp;R</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">Anwar Abdullah</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">Centrepoint - KSA - Riyadh</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">Ext. 3738</span></b></div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Times New Roman",serif'><img width="192" height="44" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1OTMwNTUxOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MjVRCrjj8-07V136OlklmZPVdcQcE-cqkSkWEry9Ong"></span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, October 17, 2020 3:35 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#1581819] - Conversation with <span lang="AR-SA" dir="RTL">
محمود</span>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Subject : Late shipment status still ready to shipped </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID - 6227748050</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Tracking id :645840371123999991</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Store Id : Centrepoint 21128</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement – Late shipment</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Assistance Required – Need urgent shipment</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order placed on : Sep 26, 2020</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please update us and arrange a delivery ASAP.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Tawfik</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">1581819:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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