Subject: New Reply Received - Conversation with jumana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Oct 2020 07:37:01 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  Conversation with jumana  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="color:#1F497D">Dear Team,</span></div>
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<div class="MsoNormal"><span style="color:#1F497D">The subject order assembly done.</span></div>
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<div class="MsoNormal"><span style="color:#1F497D">So kindly check and confirm.</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:#777777'>Thanks &amp; regards,</span></div>
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<span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:#777777'>Akram Shaik</span><b><span style="color:#1F497D"></span></b>
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<div>From: EcomRDC babyshop5 <br>
<b>Sent:</b> Thursday, October 15, 2020 8:50 AM<br>
<b>To:</b> Sachin Maheshwari; Centrepoint<br>
<b>Cc:</b> Escalations Dxbteam; Bsdm Nurserywh; Ramesh Viswanadhan; Sulaiman Rehman<br>
<b>Subject:</b> RE: [#1585960] - Conversation with jumana</div>
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<div class="MsoNormal"><span style="color:#1F497D">Dear Sir,</span></div>
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<div class="MsoNormal"><span style="color:#1F497D">Will arrange delivery team for assembly.</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:#777777'>Thanks &amp; regards,</span></div>
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<span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:#777777'>Akram Shaik</span><b><span style="color:#1F497D"></span></b>
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<b>From:</b> Sachin Maheshwari <br>
<b>Sent:</b> Thursday, October 15, 2020 8:39 AM<br>
<b>To:</b> Bsdm Nurserywh; Ramesh Viswanadhan; Centrepoint; EcomRDC babyshop5<br>
<b>Cc:</b> Escalations Dxbteam<br>
<b>Subject:</b> RE: [#1585960] - Conversation with jumana</div>
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<div class="MsoNormal">Hi <a href="mailto:[email-masked]" id="OWAAMBAD7FA0E35764AB8BDE9B256727D6A6A" rel="noreferrer">
<span style="text-decoration:none">@EcomRDC babyshop5</span></a> , Akram,</div>
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<div class="MsoNormal">Pls look into below.</div>
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<div class="MsoNormal" style="text-autospace:none"><span style='font-size:8.0pt;font-family:"Helv","sans-serif";color:black'>Regards,</span></div>
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<b>From:</b> Bsdm Nurserywh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, October 14, 2020 6:55 PM<br>
<b>To:</b> Ramesh Viswanadhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Sachin Maheshwari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1585960] - Conversation with jumana</div>
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<div class="MsoNormal">Dear Sir</div>
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<div class="MsoNormal">The below invoice was belongs to Riyadh subzone.</div>
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<div class="MsoNormal"><img width="898" height="576" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1NzY0NDM3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Tf6WQh57GDU4qN0-Zze6v81E-avY5Ptw2LJKgnKWTwE"></div>
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<div class="MsoNormal"><b><i><u><span style='font-size:16.0pt;font-family:"Aparajita","sans-serif";color:#1F3864'>Regards
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<div class="MsoNormal"><b><i><u><span style='font-size:12.0pt;font-family:"Aparajita","sans-serif";color:#1F497D'>Ralfh Anthony Dantic</span></u></i></b></div>
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<div class="MsoNormal"><i><span style='font-size:12.0pt;font-family:"Aparajita","sans-serif";color:#777777'>BS-Nursery Furniture
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<div class="MsoNormal"><i><span style='font-size:12.0pt;font-family:"Aparajita","sans-serif";color:#777777'>SCM Dammam
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<b><i><span style='font-size:12.0pt;font-family:"Aparajita","sans-serif";color:#777777'>Tel</span></i></b><i><span style='font-size:12.0pt;font-family:"Aparajita","sans-serif";color:#777777'>: +966 (13)8925326
<b>Mobile</b>: +966 580446396</span></i><i><span style='font-size:12.0pt;font-family:"Aparajita","sans-serif";color:#1F497D'><br>
</span></i><b><i><span style='font-size:12.0pt;font-family:"Aparajita","sans-serif";color:#777777'>Email</span></i></b><i><span style='font-size:12.0pt;font-family:"Aparajita","sans-serif";color:#777777'>:
</span></i><i><span style='font-size:12.0pt;font-family:"Aparajita","sans-serif";color:#767171'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></i>
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<div class="MsoNormal"><i><span style='font-size:12.0pt;font-family:"Aparajita","sans-serif";color:#777777'>Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia”</span></i></div>
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<b>From:</b> Ramesh Viswanadhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, October 14, 2020 5:45 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsdm Nurserywh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Sachin Maheshwari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1585960] - Conversation with jumana</div>
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<div class="MsoNormal">Hi Ralph,</div>
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<div class="MsoNormal">Pls check and do the needful once done confirm the same.</div>
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<div class="MsoNormal"><span style="color:#1F497D">Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><b><span style="color:#1F497D">Ramesh Viswanadhan</span></b></div>
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<div class="MsoNormal"><b><span style="color:#1F497D">SCM – Dammam</span></b></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#2E74B5'>Mobile: +966 569887258 /Ext -5324</span></div>
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<span style='font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#2E74B5'>Watsup : +966 535685190</span><span style="font-size:10.0pt;color:#1F497D"><br>
</span><b><span style='font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#777777'>Email</span></b><span style='font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#777777'>:
</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Tahoma","sans-serif"'>[email-masked]</span></a><span style='font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#777777'></span>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#2E74B5'>Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia</span></div>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Flandmarkgroup.com%2F&amp;data=04%7C01%7Cecomrdc.babyshop5%40landmarkgroup.com%7Cc2ac696fb8854c67fb3208d870cc9717%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637383371300057295%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=mq5oI7JpMWxXDxGYdnxlZnfAm3tv%2B7IINSiGh0Cf9M0%3D&amp;reserved=0" rel="noreferrer"><span style="color:#1F497D;text-decoration:none"><img width="240" height="55" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1NzY0NDM3NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.unUAoOzewCmqBEU-slEfI5OWa6-ezkK5zBjLQvODnsU"></span></a><img width="96" height="80" id="_x0000_i1027" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1NzY0NDM3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GiAEr1TRWm1p92xFjDkkoBudtnfnh4dXqIoVheXMS6M"><span style="color:#1F497D"></span>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FLandmarkArabia&amp;data=04%7C01%7Cecomrdc.babyshop5%40landmarkgroup.com%7Cc2ac696fb8854c67fb3208d870cc9717%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637383371300067293%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=yr5u7AflfzfZSbEnMrqBeunwBRRXaXGDpnDaLrR3q8s%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#5D6061;text-decoration:none'><img width="25" height="25" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1NzY0NDM3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7ejGIGbJeqNNkzfg9IMwf1jnZZJO4Oy-5zwBz_HIz1s"></span></a><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'> </span><a href="@LandmarkArabia" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#5D6061;text-decoration:none'><img width="25" height="25" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1NzY0NDM4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7Oo1Yo2JQz-UVSrbhHXkcW33PbTfxRFK3rYXIqJYZUc"></span></a><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'> </span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flandmark-group&amp;data=04%7C01%7Cecomrdc.babyshop5%40landmarkgroup.com%7Cc2ac696fb8854c67fb3208d870cc9717%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637383371300067293%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=otgJZH%2FJTiwpl74Q6ekPf%2BaMXIBC1ON8ZYr%2FG6InkiY%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#777777;text-decoration:none'><img width="25" height="25" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1NzY0NDM4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7P3Tji33GUZNAq2aRw-gPUEGCTJrtjVJ2N1-dk30m6I" alt="http://www.freeiconspng.com/uploads/-more-related-linkedin-vector-icon-vector-logos-linkedin-vector-logo-23.png"></span></a><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'></span>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, October 14, 2020 5:43 PM<br>
<b>To:</b> Bsdm Nurserywh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Viswanadhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Sachin Maheshwari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#1585960] - Conversation with jumana</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Hi Team,<br>
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With reference to Order ID: 6227704253<br>
Item ID: 158533902 - - Juniors Capri Baby Crib<br>
Tracking ID:14875046227704253<br>
We can see that the order was placed on Sep 26, 2020. and delivered on     10/6/20 2:31 PM. However, the assembly has been not done yet. Please check on this and let us know how soon can we arrange an assembly for the customer.<br>
Customer mobile number: 559434780.<br>
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Regards,<br>
Tawfik </span></div>
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