Subject: Ticket Assigned - Dears,=0AGood day!!!=0AI was about to return the item in your Centerpoint store in Mall of Arabia becaus...
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Oct 2020 05:33:27 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Dears,
Good day!!!
I was about to return the item in your Centerpoint store in Mall of Arabia becaus... Dears,
Good day!!!
I was about to return the item in your Centerpoint store in Mall of Arabia because its broken when we collected it... i was assuming that they can exchange it or even refund it... but the sales agent doesnt accepted it they said... we have to email the customer complain representative in order for us to refund it...pls we need a
Refund this is not acceptable that we got a broken book. Hoping that you could be considerate with regards to this matter and i hope that the one in charge in packing things should be considerate to give us a good and new BABY BOOK...

Sincerely,
Franz
Order#6226457787 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1546482