Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 13 Dec 2019 19:24:38 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi my order has been delivered since 30 November as is have emailed my issue and they have cancelled my order now           11:13 PM, 13th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           11:15 PM, 13th Dec                   Mohammad                   Can you please share your order number or registered email address.           11:16 PM, 13th Dec                     User                    [email-masked]           11:16 PM, 13th Dec                     User                    Can you help me in this regard I what the same order now as its the fault of centrepoint that they didnt deliver it to me at all nobody contacted me on phone as well           11:17 PM, 13th Dec                     User                    I have shar
 ed the address and phone number many times not they didnt bother           11:17 PM, 13th Dec                   Mohammad                   Please hold for a moment while I gather those details for you.           11:18 PM, 13th Dec                     User                    I have made the full payment by credit and they just cancelled my order after 14 days out of nothing its really disappointing           11:18 PM, 13th Dec                     User                    Okay sure I am waiting to hear from you           11:19 PM, 13th Dec                   Mohammad                   We  apologies for that   but please check  here to see details http://www.smsaexpress.com/Track.aspx?tracknumbers=290066222458           11:21 PM, 13th Dec                   Mohammad                   why they return           11:21 PM, 13th Dec                   Mohammad                   They  try  to contact  you many  times           11:22 PM, 13th Dec                   Mohammad                   You  
 will get refund within 4-15 days           11:24 PM, 13th Dec                   Mohammad                   Is there anything else I can help you with?           11:24 PM, 13th Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           11:24 PM, 13th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/341562