Subject: Ticket Assigned - Conversation with satish
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 12 Dec 2019 18:04:45 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with satish satish                    Hi           09:47 PM, 12th Dec                   Bot                   Please enter your name.           09:47 PM, 12th Dec                     satish                    Satish           09:47 PM, 12th Dec                   Bot                   Hi Satish,what do you need help with?           09:47 PM, 12th Dec                     satish                    Refund queries           09:47 PM, 12th Dec                   Bot                   Please choose your location           09:47 PM, 12th Dec                     satish                    Kuwait           09:47 PM, 12th Dec                   Bot                    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you’ll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you’ll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during sales. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.            09:47 PM, 12th Dec                   Bot                   Was I helpful?           09:47 PM, 12th Dec                     satish                    No           09:49 PM, 12th Dec                   Bot                   Would you still like to connect with an agent?           09:49 PM, 12th Dec                     satish                    Yes           09:49 PM, 12th Dec                   Bot                   Please enter your email           09:49 PM, 12th Dec                     satish                    [email-masked]           09:49 PM, 12th Dec                   Bot                   Please enter your number           09:49 PM, 12th Dec                     satish                    60094064           09:50 PM, 12th Dec                   Bot                   Please wait while we transfer you to an agent           09:50 PM, 12th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           10:01 PM, 12th Dec                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           10:03 PM, 12th Dec                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:04 PM, 12th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/339617