Subject: Ticket Assigned - Conversation with Bouncing Pen
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Thu, 12 Dec 2019 17:19:43 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bouncing Pen Bouncing Pen                    I cant find this option o nthe app           09:02 PM, 12th Dec                   Mohammad                   Please share you registered email id  or  mobile number           09:04 PM, 12th Dec                     Bouncing Pen                    [email-masked]           09:04 PM, 12th Dec                     Bouncing Pen                    i was give an online credit voucher           09:04 PM, 12th Dec                   Mohammad                   Use it when you pay There is a section " Do you have a promotional code "Click on it and enter the voucher code and apply in order to pay the amount from the voucher.  Note The value of the items in the shopping cart on request must be not less than 300 AED           09:10 PM, 12th Dec                     Bouncing Pen                    I wasnt
  told this :           09:11 PM, 12th Dec                     Bouncing Pen                    Note The value of the items in the shopping cart on request must be not less than 300 AED           09:11 PM, 12th Dec                     Bouncing Pen                    they told me they will refund and i can use the voucher           09:11 PM, 12th Dec                   Mohammad                   credit voucher?           09:11 PM, 12th Dec                   Mohammad                   Yes you  can  use it  on  online           09:12 PM, 12th Dec                     Bouncing Pen                    its a small credit voucher           09:12 PM, 12th Dec                     Bouncing Pen                    no one told me i can only use it if my total is higher than 300 !           09:12 PM, 12th Dec                   Mohammad                   Yes if  it's free not less  than 300  but  if it's as refund  not  issue           09:13 PM, 12th Dec                   Mohammad                   Is 
 there anything else I can help you with?           09:13 PM, 12th Dec                     Bouncing Pen                    its a refund           09:14 PM, 12th Dec                     Bouncing Pen                    when i enter the code it says invalid           09:14 PM, 12th Dec                   Mohammad                   Please share code with  us           09:15 PM, 12th Dec                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:19 PM, 12th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/339537