Subject: New Reply Received - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 11 Dec 2019 07:20:56 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  Conversation with User  Ticket comment <span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:11.5pt"><span style='font-family:"Arial","sans-serif"'><span style="color:#1d1c1d">Dear team, <br>
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Well noted and received. We will check with our team and revert back to you ASAP.</span></span></span></span></span></span></span><br>
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<span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:11.5pt"><span style='font-family:"Arial","sans-serif"'><span style="color:#1d1c1d">Best regards </span></span></span></span></span></span></span><br>
 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer <br>
<strong>Sent: </strong>10/12/2019 8:39 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#332851] - Conversation with User<br>
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<div dir="ltr">Hi Team,<br>
<br>
Subject : Late delivery<br>
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Problem Statement – Late Delivery Status on shipa still "CONFIRMED" but we got confirmation from warehouse already received in your side.<br>
Order No:6453487579<br>
Tracking ID – S000267258855<br>
Assistance Required – Need urgent delivery<br>
Order placed on : Nov 23, 2019<br>
Please update us about the delay in delivery and arrange a delivery ASAP.<br>
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Regards,<br>
Tawfik</div>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/332851