Subject: New Reply Received - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 11 Dec 2019 06:41:48 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  Conversation with User  Ticket comment <div>Dear team, <br>
<br>
Well noted and received. We will do our best to have this order delivered at the earliest convenience.<br>
<br>
Best regards <br>
 
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<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer <br>
<strong>Sent: </strong>10/12/2019 6:02 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#332963] - Conversation with User<br>
<br>
<br>
 
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<div>Hi Team,</div>

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<div>Subject : Late delivery</div>

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<div>Problem Statement – Late Delivery</div>

<div>Tracking ID –S000277498635</div>

<div>Assistance Required – Need urgent delivery</div>

<div>Shipping date : 27/11/2019 03:00:05 PM</div>

<div>Please update us about the delay in delivery and arrange a delivery ASAP.</div>

<div> </div>

<div>Regards,</div>

<div>Tawfik</div>
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<blockquote class="freshdesk_quote">On Tue, 10 Dec at 4:49 PM <span class="separator">, User &lt;[email-masked]&gt; wrote: </span>

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		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Singing Plane</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>مرحبا</div>
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		<div style="color:#999999;font-size:11px;margin-left:33px">04:44 PM, 10th Dec</div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Singing Plane</div>

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		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>ايش صار على الطلبية</div>
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		<div style="color:#999999;font-size:11px;margin-left:33px">04:44 PM, 10th Dec</div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Singing Plane</div>

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		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>للحين ماوصلت&#129402;</div>
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		<div style="color:#999999;font-size:11px;margin-left:33px">04:45 PM, 10th Dec</div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Singing Plane</div>

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		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>6454161431</div>
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		<div style="color:#999999;font-size:11px;margin-left:33px">04:45 PM, 10th Dec</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>مرحبا معك  محمد  توفيق كيف يمكنني  ان  اساعدك ؟</div>
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		<div style="color:#999999;font-size:11px">04:48 PM, 10th Dec</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>لحظة من فضلك حتى يتم فحص الحالة</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>سنقوم برفع بطلبك للتوصيل باسرع وقت</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div><a href="https://tracking.shipadelivery.com/?bc=S000277498635" rel="noreferrer">https://tracking.shipadelivery.com/?bc=S000277498635</a></div>
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		<div style="color:#999999;font-size:11px">04:49 PM, 10th Dec</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
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		<div>ويمكنك تتبعة من هنا</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>كان من دواعي سروري مساعدتكم. </div>
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		<td style="text-align:center"><span style="font-size:13px;color:#999">View conversation in <a href="https://web.freshchat.com/a/224106425474082/open/conversation/298707269826926" style="font-weight:500;color:#999;text-decoration:none" rel="noreferrer">Freshchat</a></span></td>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/332963