Subject: Ticket Assigned - Conversation with f
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 09 Dec 2019 05:57:48 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with f f                    hello           07:48 PM, 08th Dec                   Bot                   Hi again!           07:48 PM, 08th Dec                   Bot                   Hi F,what do you need help with?           07:48 PM, 08th Dec                     f                    Returns process           07:48 PM, 08th Dec                   Bot                   Please choose your location           07:48 PM, 08th Dec                     f                    Bahrain           07:48 PM, 08th Dec                   Bot                    Want to return something? You can do it in 3 easy ways.
   1. Return to a store, for faster returns.  2. Request a return online from your account.  3. Call customer care for a pick-up.
   We suggest that you return your product to a store and speed up the process. For more details, go to Returns Process under Help Centre.            07:48 PM, 08th Dec                   Bot                   Was I helpful?           07:48 PM, 08th Dec                     f                    No           07:48 PM, 08th Dec                   Bot                   Would you still like to connect with an agent?           07:48 PM, 08th Dec                     f                    Yes           07:49 PM, 08th Dec                   Bot                   Please wait while we transfer you to an agent           07:49 PM, 08th Dec                     f                    ok           08:09 PM, 08th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           08:09 PM, 08th Dec                     f                    hello           08:10 PM, 08th Dec                     f                    I have a problem Tawfik     
       08:11 PM, 08th Dec                     f                    please help me           08:11 PM, 08th Dec                     f                    I requested return of my order more than 1 month ago, but no one came to pick it up yet           08:12 PM, 08th Dec                     f                    I chatted 3 times with Elish and 2 times with Debbie           08:12 PM, 08th Dec                     f                    each time they promise to solve the issue           08:12 PM, 08th Dec                     f                    but I am still stuck with the item!!           08:12 PM, 08th Dec                     f                    I received a message that someone will pick the item up but no one did           08:13 PM, 08th Dec                     f                    does it really take that long?           08:13 PM, 08th Dec                     f                    ?           08:16 PM, 08th Dec                     f                    ?           08:20 PM, 08th Dec  
                    f                    are you there?!           08:20 PM, 08th Dec                     f                    ?           08:30 PM, 08th Dec                     f                    anyone?           08:58 PM, 08th Dec                     f                    Tawfik           08:58 PM, 08th Dec                     f                    ?           08:58 PM, 08th Dec                     f                    hello           11:00 PM, 08th Dec                     f                    ????           12:49 AM, 09th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:53 AM, 09th Dec                   Mohammad                   Can you please share your order number or registered email address.           09:54 AM, 09th Dec                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case o
 f any unanswered query.           09:57 AM, 09th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/327795