Subject: Ticket Assigned - Conversation with lara
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 08 Dec 2019 06:13:35 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with lara lara                    hi           09:44 AM, 08th Dec                   Bot                   Hi Lara,what do you need help with?           09:44 AM, 08th Dec                     lara                    Would you like to connect with our Agent           09:44 AM, 08th Dec                   Bot                   Please wait while we transfer you to an agent           09:44 AM, 08th Dec                     lara                    why you take alot of time to reply           09:45 AM, 08th Dec                     lara                    Hello???           09:51 AM, 08th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           10:11 AM, 08th Dec                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?         
   10:12 AM, 08th Dec                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:13 AM, 08th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/324112