Subject: Ticket Assigned - Conversation with shweta
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 06 Dec 2019 12:29:44 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shweta shweta                    Hi           04:12 PM, 06th Dec                   Bot                   Please enter your name.           04:12 PM, 06th Dec                     shweta                    Shweta           04:12 PM, 06th Dec                   Bot                   Hi Shweta,what do you need help with?           04:12 PM, 06th Dec                     shweta                    Returns process           04:12 PM, 06th Dec                   Bot                   Please choose your location           04:12 PM, 06th Dec                     shweta                    United Arab Emirates           04:13 PM, 06th Dec                   Bot                    Want to return something? You can do it in 3 easy ways.  
1. Return to a store, for faster returns.
2. Request a return online from your account.
3. Call customer care for a pick-up.   We suggest that you return your product to a store and speed up the process. For more details, go to Returns Process under Help Centre.            04:13 PM, 06th Dec                   Bot                   Was I helpful?           04:13 PM, 06th Dec                     shweta                    No           04:13 PM, 06th Dec                   Bot                   Would you still like to connect with an agent?           04:13 PM, 06th Dec                     shweta                    Yes           04:13 PM, 06th Dec                   Bot                   Please enter your email           04:13 PM, 06th Dec                     shweta                    [email-masked]           04:13 PM, 06th Dec                   Bot                   Please enter your number           04:13 PM, 06th Dec                     shweta                    0523059696           04:14 PM, 06th Dec                   Bot                   Please wait while we transfer you to an agent           04:14 PM, 06th Dec                     shweta                    Return for Iconic Slim Fit Plain Chinos w... +1item(s)  of order 9761528983 is confirmed. Our courier partner will get in touch with you to arrange a pickup.           04:15 PM, 06th Dec                     shweta                    I requested from last one week           04:15 PM, 06th Dec                     shweta                    But didn't get any call from your carrier partner           04:15 PM, 06th Dec                   Mohammad                   Please hold for a moment while I gather those details for you.           04:23 PM, 06th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           04:23 PM, 06th Dec                   Mohammad                   Your request has been filed with the concerned party to collect  it   ASAP.           04:29 PM, 06th Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           04:29 PM, 06th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/319174