Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 06 Dec 2019 06:30:50 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi.. i am not happy with ur delivery service. I ordered on 30th december and hn not received till now. I complained 5 times to ur customer service but of no use           10:13 AM, 06th Dec                     User                    The delivery guys did not came at all           10:14 AM, 06th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           10:15 AM, 06th Dec                   Mohammad                   Can you please share your order number or registered email address.           10:15 AM, 06th Dec                     User                             10:15 AM, 06th Dec                   Mohammad                   Please hold for a moment while I gather those details for you.           10:16 AM, 06th Dec                     Us
 er                    Such disturbing experience i haf           10:16 AM, 06th Dec                     User                    Yes plz let me know if you dont want to send i can buy from somewhere else. Bcz this is a limt now. How many days i need to wait           10:18 AM, 06th Dec                   Mohammad                   We apologies  for that  delay but  you  will receive it within today  or tomorrow  the carrier will call  you           10:19 AM, 06th Dec                     User                    Listen everytime the same appolizies i hv been hearing.. i told them i am working i need to get a call ftom delivery company so i can tell them what time to deliver           10:20 AM, 06th Dec                   Mohammad                   Please provide us with  mobile number to give it to the carrier           10:20 AM, 06th Dec                     User                    U dont hv in ur system my number??           10:21 AM, 06th Dec                     User                   
  HHow many time u want my number.           10:21 AM, 06th Dec                     User                    NNo 1 calls           10:21 AM, 06th Dec                     User                    II hv thousand of things to do. If i dont receive my parcel by tomorrow. I wont take it           10:22 AM, 06th Dec                     User                    0555459863           10:22 AM, 06th Dec                   Mohammad                   OK tomorrow will be delivered           10:22 AM, 06th Dec                     User                    Tell them to call today for sure. 4 days i hv been waiting for their call.           10:23 AM, 06th Dec                     User                    WWhat kind of service is this           10:23 AM, 06th Dec                     User                    II want my parcel tomorrow after 5 pm. I wont be home before that           10:23 AM, 06th Dec                     User                    IIf the come before 5 it will be their fault then           10:24 
 AM, 06th Dec                     User                    II already told the time to you.           10:24 AM, 06th Dec                   Mohammad                   carrier will call  you  and you  arrange time you  want           10:24 AM, 06th Dec                     User                    SSoo dissapointed by this service           10:24 AM, 06th Dec                   Mohammad                   Is there anything else I can help you with?           10:25 AM, 06th Dec                     User                    SSir this i hv been listening since 4 days that they will call           10:25 AM, 06th Dec                     User                    TTbey dont call           10:25 AM, 06th Dec                     User                    TThis is my main issue           10:25 AM, 06th Dec                   Mohammad                   order to be  delivered take 2-4 days           10:25 AM, 06th Dec                     User                    II will see now... did u see my screenshot. It 
 was mentioned 2nd dec           10:26 AM, 06th Dec                     User                    SSo plz stop all this           10:26 AM, 06th Dec                     User                    AAnd they sent a msg they could not deliver on 4 as i was home. They did not came at all           10:27 AM, 06th Dec                     User                    NNways this is last time i contacted if i dont receive a call i will not take it anymore           10:27 AM, 06th Dec                     User                    II told ur customer tht i got a gift for someone tht i had to give this weekend           10:28 AM, 06th Dec                     User                    Whats the poiny of orderinv online. If this kind of service is provided           10:29 AM, 06th Dec                   Mohammad                   We understand how disappointed you are.
We are really sorry to have this kind of bad experience.           10:29 AM, 06th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/318362