Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Dec 2019 13:46:14 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           05:33 PM, 05th Dec                     User                    can u check complaints history of my order number 6452559701           05:34 PM, 05th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           05:42 PM, 05th Dec                   Mohammad                   Please hold for a moment while I gather those details for you.           05:42 PM, 05th Dec                     User                    just want to know that when will the courier guy come here and collect my return?           05:42 PM, 05th Dec                   Mohammad                   Your request has been filed with the concerned party to  collect  items  ASAP.           05:44 PM, 05th Dec                   Mohammad                   Is there anything else I can help you with?           05:44 PM, 05th Dec                     User                    its too much old statement from centrepoint           05:44 PM, 05th Dec                     User                    pls send some reminder to courier company           05:45 PM, 05th Dec                     User                    they have not even contacted me           05:45 PM, 05th Dec                   Mohammad                   Sure we will escalate it  again           05:45 PM, 05th Dec                   Mohammad                   Is there anything else I can help you with?           05:45 PM, 05th Dec                     User                    pls           05:45 PM, 05th Dec                     User                    thanku           05:45 PM, 05th Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           05:46 PM, 05th Dec                     User                    ok           05:46 PM, 05th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/316732