Subject: Ticket Assigned - Conversation with omar
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 05 Dec 2019 09:42:46 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with omar omar                    hello           01:21 PM, 05th Dec                   Bot                   Hi again!           01:21 PM, 05th Dec                   Bot                   Please enter your name.           01:21 PM, 05th Dec                     omar                    omar           01:22 PM, 05th Dec                   Bot                   Hi Omar,what do you need help with?           01:22 PM, 05th Dec                     omar                    Returns process           01:22 PM, 05th Dec                   Bot                   Please choose your location           01:22 PM, 05th Dec                     omar                    United Arab Emirates           01:22 PM, 05th Dec                   Bot                    Want to return something? You can do it in 3 easy ways.  
1. Return to a store, for faster returns.
2. Request a return online from your account.
3. Call customer care for a pick-up.   We suggest that you return your product to a store and speed up the process. For more details, go to Returns Process under Help Centre.            01:22 PM, 05th Dec                   Bot                   Was I helpful?           01:22 PM, 05th Dec                     omar                    No           01:22 PM, 05th Dec                   Bot                   Would you still like to connect with an agent?           01:22 PM, 05th Dec                     omar                    Yes           01:22 PM, 05th Dec                   Bot                   Please enter your email           01:22 PM, 05th Dec                     omar                    [email-masked]           01:22 PM, 05th Dec                   Bot                   Please enter your number           01:22 PM, 05th Dec                     omar                    0563447794           01:22 PM, 05th Dec                   Bot                   Please wait while we transfer you to an agent           01:22 PM, 05th Dec                     omar                    hello           01:26 PM, 05th Dec                     omar                    very bad service no use of this service           01:31 PM, 05th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           01:33 PM, 05th Dec                     omar                    i have order in splash for return it has been many many days when somone will come and pick up the order           01:34 PM, 05th Dec                     omar                    for return           01:34 PM, 05th Dec                   Mohammad                   Can you please share your order number or registered email address.           01:35 PM, 05th Dec                     omar                    order number 9761151066           01:36 PM, 05th Dec                     omar                    [email-masked]           01:36 PM, 05th Dec                   Mohammad                   Please hold for a moment while I gather those details for you.           01:36 PM, 05th Dec                     omar                    ok           01:37 PM, 05th Dec                   Mohammad                   Your request  return  on 11/27/19 3:26 PM  Your request has been filed with the concerned party to  collect  items  ASAP.           01:40 PM, 05th Dec                     omar                    yes pls file  a complaint           01:40 PM, 05th Dec                     omar                    they r sleeping           01:40 PM, 05th Dec                   Mohammad                   We apologies  for  that  delay           01:42 PM, 05th Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           01:42 PM, 05th Dec                     omar                    did u filed a complaint           01:42 PM, 05th Dec                   Mohammad                   Yes           01:42 PM, 05th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/315646